Training
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acquire multiple skills
Training
We invest considerable resources into training and thus enabling our employees to acquire multiple skills and knowledge across technical and managerial roles. This further offers them opportunities for vertical and lateral growth with our tools and programs being designed to meet specific needs.
From project planning to project delivery to six sigma, our Training Team delivers over 134 training programs and 32,000 man-hours of training across the company. Each employee receives 8 days of mandatory training every year.
At the entry-level, six to eight weeks of voice and accent, cultural and process training is mandatory before a candidate can hit the operations floor.
Our Quality Mission
We, at AGlobe, are committed to create value for our clients by exceeding their expectations consistently.
Our experience has taught us that one of the most effective ways to improve Quality is to measure and align all the Quality Management systems with End-Customer-Satisfaction. We implement this learning and philosophy in every aspect of our Operations Management at AGlobe. Various processes and tools enable us to monitor and improve the quality of our operations, to delight your customers.
End-Customer Satisfaction
Client Feedback Process
Quality Monitoring System
